LA Collection'Air Art Park at Chateau Guetsch in Lucerne
830 m
Haldenstrasse 31
St Mark's Church
900 m
Casino
Grand Casino Luzern
950 m
Nearby
Bridge
Chapel Bridge
320 m
Bahnhofstrasse 11a
Jesuit Church
290 m
Bridge
Spreuer Bridge
330 m
Church
Franciscan Church
370 m
Museum
The Rosengart Collection
440 m
LucerneSwitzerland
Lake Lucerne
460 m
Museum
Natur-Museum Luzern
340 m
Public Building
Town Hall
60 m
Museum
Modern Art Museum
490 m
LucerneSwitzerland
Old Town Lucerne
580 m
Reusssteg 1
Nadelwehr Luzern
200 m
Museum
Historisches Museum Luzern
310 m
Square
Kornmarkt
20 m
Hertensteinstrasse 30
Matthauskirche
360 m
Kapellpl. 1a
Saint Peters Church
220 m
Square
Schwanenplatz
280 m
Restaurants
Tandoori
140 m
Loewengraben 4
MeiXin Restaurant
60 m
Roessligasse 2
Manor Restaurant Manora
150 m
Weggisgasse 5 Top Floor
St. Magdalena
130 m
Eisengasse 5 6004 Luzern
The Queen Camellia Tea House
200 m
Kapellplatz 7
Pastarazzi Spezialitaten & Take Away
380 m
Hirschengraben 13
Cafe Bar Lokal
410 m
Pfistergasse 24
Macchi
550 m
Pilatusstrasse 5
Shanghai Asiatische Waren AG
510 m
Hirschengraben 43 Restaurant Haupteingang durch Bruchstrasse
McDonald's
560 m
1 Pilatusstrasse
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
6.7
Location
9.0
Service
6.7
Dining
6.0
Guest reviews
7.0/10
based on 3 reviews
7.8
7.8/10based on 875 reviews
George
United States,
September
2023
7.0/10
I stayed at this hotel and found it to be a mixed experience. The location was great, right in the heart of the old city, making it convenient to explore everything on foot. However, the room, although clean upon arrival, was poorly ventilated and had no mini-refrigerator, and it was quite noisy being located directly above a restaurant.
Rooms
5.0
My room, located on the top floor, had beams supporting the roof, giving it a unique charm. However, it was poorly ventilated with no mini-refrigerator, and the noise from the restaurant below was quite bothersome.
Service
8.0
The staff were friendly and very helpful during my stay, which made me feel welcomed and taken care of.
Location
9.0
The hotel's location in the old town area was brilliant, putting me within walking distance of all the attractions. There was a minor inconvenience with check-in at a different hotel within the chain, about 200 yards away, but overall, the location was fantastic.
Dining
6.0
Unfortunately, the dining options at the Kroner were mediocre, which was a bit disappointing. However, I appreciated the effort they made in providing a good variety of bread, pastries, vegetables, and fruits.
Facilities
The hotel had basic facilities, but nothing extraordinary. It would have been nice to have more amenities available to enhance the stay.
Gilbert
United States,
September
2023
7.2/10
My stay at the hotel was overall pleasant. The location is superb, right in the heart of the Old Town, making it easy to explore. The room was clean and well-equipped, but on the smaller side, which might not be ideal for longer stays or business trips. The staff provided mixed experiences, being helpful in some situations but lacking in others. The dining options were varied, although the breakfast experience was slightly marred by the rude behavior of one of the staff members.
Rooms
7.0
The room was neat, clean, and had good facilities like an oven and a dishwasher. However, it was quite small, suitable for a short stay but not ideal for working at night, especially on a business trip.
Service
6.0
The service was a bit of a mixed bag.
Location
9.0
The hotel's location in the Old Town is excellent, being very central and close to major attractions. It's a convenient base for exploring the city.
Dining
7.0
The dining experience offered a good range of choices, but a particular hostess' domineering behavior affected the breakfast ambiance negatively.
Facilities
The hotel had decent facilities to ensure a comfortable stay.
John
United States,
May
2023
7.0/10
I felt like I was exploring Lucerne while relaxing in the heart of the old town. The hotel's location is truly amazing, surrounded by nearby restaurants and shops. However, the dining experience left much to be desired due to a rude hostess and high prices. The rooms, despite their lack of artwork, offered a cozy retreat even in extreme weather conditions.
Rooms
8.0
The converted attic room with wooden beams was well-insulated and maintained a good temperature.
Service
6.0
The service was a bit busy and not very friendly at check-in, but staff were helpful with luggage.
Location
9.0
Directly in the city center, the hotel allows you to fully experience the charm of the old town.
Dining
5.0
The breakfast experience was spoiled by a rude and domineering hostess in another nearby hotel, with pricey options.
Facilities
Although not detailed, the facilities seemed adequate for a comfortable stay.